When you walk into a business, customer service is key in any type of business. Barbershop, grocery store, bar it doesn't matter. Each person is different regarding the meaning and value of customer service. What I have noticed is that Golden Crown Barber Shop, not only remembers it's customers by name but acts accordingly to each customer specified to the customers likes and dislikes. Customer Service is not just about being nice to people, it is about knowing your customers and treating them the way they want to be treated. Golden Crown does just that. You walk in and you feel welcome even when you sit and wait for your turn to get your desired cut you will have a few laughs either from their movie choices or by talking to a few barbers. I choose to go there because it doesn't feel like a chore. Usually getting a haircut, sometimes waiting because I am so impatient makes getting your hair cut feel like a drag. But the people that work at golden crown, and the customers that visit golden crown make the process of getting a haircut more pleasant. And what is neat about the place is that there is No Special treatment, it doesn't matter if you are a friend of a barbers or you know so and so...there are no appointments you have to walk in, and wait just like everyone else!