We love the store, everything about it. Everyone there is so personal. They are authentically happy to see us and especially our dog. The pictures above the front counter has our dogs picture and so many of her friends. The selection in the store is fantastic. Jeff and Jackie are the best ever. They know so much about the food and supplies they carry. They told us about a formula change that allowed us time to change our dogs food so that our dog remained healthy and didnt have to do an abrupt change in food.